Mena started it all with her post about Great Customer Service from Lufthansa, asking to post your own experiences. The one I thought about sharing some time ago already was in regard to a domain move to Domain Factory. Due to the fact that they give you full control of the DNS entries, I decided to move some domains to them from another domain registrar. The entire process happened very smoothly indeed and they answered every question swiftly and correctly. Even on a sunday, I had a password problem with a new domain registration but was able to get the correct answer to my question via eMail within minutes. So much for my little story for today.
Great Customer Service from Domain Factory
