Category Archives: Wireless

Nokia Building up a Local Social Powerhouse

This is getting really scary. First caught Nokia’s latest acquisition via Martin’s post: Nokia buys Plum. Actually that headline is not really true though as once again Nokia is buying certain assets from Plum, as visible in Nokia’s press release on the Plum acquisition. To quote:

Nokia and Plum today announced that Nokia has acquired certain assets of Plum Ventures, Inc, a privately held company which employed approximately 10 people with main offices in Boston, Massachusetts. Plum will complement Nokia’s Social Location services.

So Nokia only buys certain assets and the company employed (past tense) 10 people. As Martin notes already at least the Founder will move to Berlin. Plum themselves note that their entire team will be part of Nokia’s Social Location Unit.

The part that links several things together is that people are moving to Berlin. In 2006 they bought gate5, who sit in Berlin, and then in 2007 bought Navteq for $8.1 billion to further complete their mapping solution. Then came the acquisition of substantially all assets of Plazes in 2008, followed by bit-side beginning 2009 and completed recently with the acquisition of certain assets of cellity. All those were either in Berlin or are moving to Berlin.

So what do we have. A company that has decided that location and social is a big part of their future. This is deeply routed in the fact that Nokia has always believed and learned that a mobile phone is something very personal. That in itself makes it social and makes location important. If you then need to move fast, have 50 billion USD in revenues and 5 billion USDs in profit in 2008, and a down economy, the moves are plain brilliant.

Plazes never really took off but had a huge geek following with most every self respecting geek world wide having an account. You see the follow up of Plazes now in Foursquare, which just raised $1.35 million from Union Square Ventures, the venture company that is slowly moving up the ranks to become one of the most respected VCs in the social revolution out there. This just proves that Stefan and Felix from Plazes knew what they were doing and Nokia has them on board now, next to some developers that were doing some very good early RoRs work if I remember correctly, as this was the Basis of the new Plazes. Bit-side I don’t know, but it seems to have been a 39 people development shop. For cellity they again had this interesting “parts of the assets” type of thing they also had with Plum. For me that sounds like a Team, buy which is really what Nokia needs. And cellity was again an all star founders team with deep knowledge in the social space.

They need the people and the learnings they did in location aware applications (Plazes), Social Messaging and Networking over existing Networks (cellity) and now connecting intimate relationships (Plum). They need to not repeat the non-obvious but painful errors that these people did getting to where they are now and allow them to get a fresh start with a real budget. Remember Nokia sold 103 million mobile phones in the second quarter of 2009. That’s almost 13 mobile devices every second if I calculated that correctly. The firepower Nokia is putting together in Berlin is very credible and I just hope that they have good management, mentors, facilitators and others to bound them together as a team quickly.

As Tom Peters said, you need to destroy and start over sometimes. So now a group of people is starting over in something location aware, that connects you with your friends, via a device that is the most personal thing you carry around with yourself. They are attacking Facebook from the other side. Users using Facebook via their mobile phone are more engaged, and this is where Nokia is starting at.

One tip: The best explanation I have up till now on the success of the iPhone is that it’s the first phone that I will pull out when waiting in a short line somewhere. I wouldn’t have done that previously. So that should be the focus. No feature has any importance if it is not used.

I am really looking forward to see this unfold, with first products and/or new acquisitions. It’s a good time of acquisitions if you have the money and it’s good to see Nokia building up its software development chops.

Update 20090923: And now Dopplr.

Everybody is a Journalist

I actually wrote about this in 2002, called Blogging goes Wireless, where I said:

This is exactly what journalists should be worried about. In a few years, millions of people will have mobile phones with high-quality integrated digital cameras. Whenever something happens anywhere in the world, pictures and eyewitness accounts will be up there on the web for everyone to see in no time. Of course, journalists will still rush to the scene to get the scoop – but the scoop will already be long gone, and journalists will almost never be the first on the scene anymore. It might not be good spelling or reporting, and it might not be objective, but it will be diverse, real and full of emotions. That’s the new way of spreading the news fast – so welcome the wireless blog, everyone.This is exactly what journalists should be worried about. In a few years, millions of people will have mobile phones with high-quality integrated digital cameras. Whenever something happens anywhere in the world, pictures and eyewitness accounts will be up there on the web for everyone to see in no time. Of course, journalists will still rush to the scene to get the scoop – but the scoop will already be long gone, and journalists will almost never be the first on the scene anymore. It might not be good spelling or reporting, and it might not be objective, but it will be diverse, real and full of emotions. That’s the new way of spreading the news fast – so welcome the wireless blog, everyone.

Now sadly blogging hasn’t been taken up so much that this is really the case yet. We are getting there though, especially with every mobile phone having a good enough camera and internet flatrates getting more common, or at least big enough data plans.

Now the Next web writes that when Twitter becomes mainstream, we won’t miss anything, making much the same point. The point is that somebody on an airplane crash twittered it live. This is actually what was missing in blogging, because you felt you needed to give some thought to it. For Twitter, just just send a Tweet and be done with it. It has to be short so it can’t really have too much thought put into it. It’s very easy, as SMS is, just like an SMS sent to everybody. This is why adoption can become higher and we get more messages out there. It’s a mixture of more people and faster posting.

I love seeing that and am really looking forward to seeing this system develop.

This is the future of Radio

I am telling it to everyone who listenes, podcasting is the future of radio. Sounds a bit far out for some, but now NPR proved my point. Mix your own is a system (via RWW) where you can mix together your own podcast right on npr.org, then subscribing to it via iTunes or whatever. Sure, people could do that themselves by subscribing to several small podcasts but what NPR does is so much better.
But one step back. Why is podcasting the future of radio? Radio sucks. I get in the car and the news is already over, I missed my favorite 1 minute comedy, and just this one day only sucky songs are on. It would be much better if I got into my car and it just played what I wanted to hear, freshly synced. All this is actually not a real problem if you think a few more years out. There is no reason that every radio will not be equiped with a 3G connection to sync in at fixed times. Sure you can do that with your iPhone/iPod, but that’s not the point and just not easy enough for the general population. Once everything can sync there is no problem anymore to not have the right podcast on the device at any time.
Of course there is still stuff like last.fm, but I am talking about the future of Radio not the future of consuming music, and I am actually more specifically meaning the future of Radio stations. I am very happy to have the right guy give me new and old music to listen to. I am very happy to get the right show from the radio on my device. Radio Stations should filter stuff for me, just like newspapers, but I want it right when and where I want it, not when they are sending it out. And this is exactly what NPR does with their system. I go on there and tell them what I am interested in and I get just that, at the time I want.
We already know that the focus is going to the consumer, and the focus is going to internet connected media. Paper newspapers will die a death by thousand stabs, if they don’t open up to things like the the Kindle where I can get my stuff from their trusted source. Same goes for radio. Open up, remix, mash up, integrate. The NPR system also allows for integrating ads and I wouldn’t mind.
Rock on NPR. Thank you for an innovation that hopefullly many will follow.

The iPhone and Number Portability in Germany

Houston we have a problem! I can’t get an iPhone now. This is related to some constraints that I will further elaborate. Dirk just sent me a link to this post by Jens Matheuszik from Pottblog who has the same problem (post in German) and I was contacted by one founder of a big startup that has since left that has the same problem again. So, where are we.

The iPhone is out, but we can’t get it … because we want to keep our old mobile phone number. Now there is something called “Bundesnetzagentur” here in Germany that sets some basic rules that the carriers (all of them) and gase providers and the like have to abide to. It’s done to foster competition. Some years ago one thing was done to allow you to more easily switch your mobile phone providers: You could take your number with you. As a background for the non-germans here, in Germany previously every carrier had their own number (e.g. 0171 xxxxxxx) for T-Mobile and that has now changed. There are some basic rules for how this works.

Let’s presume you are moving from Base (my current carrier) to T-Mobile. You can cancel you contract at Base at any time. As soon as there are 4 months (123 days to be exact) left in your current contract you can go to your new carrier and get a new contract with a request for number portability. You can do that later, but at the latest 4 weeks after your old contract ran out. Those are the rules by the Regulierungsbehörde. But remember, those are the minimum rules, how Jens above so wonderfully found out.

Back to my case. I cancelled my contract and I can theoretically get a new contract this Friday, when there are 123 days left on my old contract, requesting my number to be ported. The problem that now appeared is that T-Mobile says: Very good sir, please sign here, and as your contract ends on the 17th of October, we will be sending you your iPhone a few days before that with your new SIM card and you will have your new contract on the 18th of October, thank you for signing up.”

WHAT?!?!? Yes, you read correctly, I would get the phone only at the end of my contract. Obviously I couldn’t let it rest at that, like Jens. Here are some things that do not work:

  • I cannot make Base cancel my contract sooner, even though I would offer to pay all the remaining fee.
  • I cannot make Base to give free the number and give me a temporary one.
  • I have to admit that I can understand Base’s reasoning.
  • I cannot get the iPhone now from T-Mobile even though the contract would start in October. It is not important here that I would pay them the sign-up fee and so on now.
  • I cannot get the iPhone now and let the contract start now and get a temporary number from T-Mobile up until the old number is transferred (making them instant money)
  • I also cannot get the iPhone and use another contract I have at T-Mobile that is still running for a few weeks (end of September, never mind why that is, not important as I do not want to keep that number) making them instantly more money.
  • It is not possible to extend my old T-Mobile contract with an old number and move the new number over when the old contract at Base expires.

I am out of options. I sent them a mail to ask for a solution but have not received an answer yet. That mails is 3 days old now. But Jens has some interesting learnings that I can also confirm. Other carriers will give you a temporary number if you want to start a contract with them now and port the number over later. T-Mobile says that they can’t because the Regulierungsbehörde says so, but that is not true. They only say that the porting of the number cannot be requested sooner than 4 months before contract end and 1 month after contract end. Theoretically I should be able to go to T-Mobile at any date, say I want a new contract, get that, and port my old number over later. It’s not that hard in theory, unless of course all their billing system rely on not a customer number but on the mobile phone number, which again would be weird because I have a customer number in my online interface for the old contract. So again that can’t be the case. So they are not forbidden to give out temporary numbers. They are not forbidden to port over numbers to existing contracts. They are not forbidden to give me my phone now even though the contract starts later I would presume (and don’t tell me that I can cancel everything until the contract start, I would have to give back the phone then without having used that or I can’t or you have bad lawyers writing your contracts and I doubt that ;) ). In any case, with T-Mobile being the biggest carrier in germany, or second biggest after Vodafone, no clue, I would presume they can handle giving me a temporary number, or letting me use my existing one if they don’t have one free anymore! This can’t be that hard.

In any case, this saga continues and I am looking forward to seeing if we find a resolution. Please leave a comment if you have similar problems, here or at Jens post. Thanks.

Update: I got an update from an email I sent. There is nothing they can do if I want to keep my number. The phone will be sent and the contract will start when my old contract expires. So I presume we need to go to PR and or Headquarters with this one :)

The iPhone Saga with Number Portability

Oh damn. I was feeling all good about getting the new iPhone until a short while ago. A bit of background is needed.
I have a contract at another carrier, called Base, and cancelled my contract there, which ends 17th of October 2008 now. I do want to port over my number from Base to T-Mobile though. There is a rule that the number portability can be requested 4 months before the end of the contract, 18th of July in my case. I thought i would be getting a temporary number at T-Mobile then, but as I have just learnt, this is not the case. I can order now, and they can request the number porting on the 18th, but I will only get t he iPhone and the new contract in October. I am not sure why I should order now then ;)
There is a time limited pricing option for the iPhone introduction which might make me order the iPhone sooner but I am feeling a bit weird as I am sure that in 3 months a lot can happen and there might be some price changes again and other new options. I even called Base to see if they would not free up my number sooner, but that does not seem to work, which is another bad thing. The only thing I could do now is use my old number and get an iphone with that one, using the Base number through a Pre-Paid card, but that sounds like a really nutty idea.
Life is hard some times. No iPhone for me for another 3 months it seems. Good that my Parents gave me a gift-certificate for part of the price of the iPhone for my birthday a few weeks back. It will always be christmas until I check that now ;)

Android on the Nokia N810

Nokia was kind enough to give me a Nokia N810 some time ago and it is a really nice tool. Recently a new release came out, called Diablo and I suggest you update to that first. There is a slight problem with the Flasher for OS X in that you will have to not start flashing until your table boots with the USB sign in the top right. You get that by keeping the top button on the left side of your screen pressed and then turning it on.
Next up go to Talk Android to get all the stuff you need. For those who know how to use gainroot to get root access on the device, I suggest editing their /usr/bin/android.sh with the information in this post, adding the stuff just below the ‘echo “starting Android …”‘ bit. Also, if you want Internet Access from within Android then you will need to log in to a nocat hotspot from within Diablo first. If you install further apps just put them in /android/system/app on the MMC card you installed android on.
Have fun running Android :)

Nokia getting serious with Open Source Symbian

What a day. First Nokia bought Plazes (Congrats!) and now they offer to buy the remaining 52% of Symbian and have launched the Symbian Foundation, which will drive the open sourcing of Symbian over the next 2 years. Of course the Symbian Foundation has wide adoption, same as the Open Handset Alliance around Android, but we might want to dig a bit deeper to see if this is a lost cause by Nokia as Google will simply win with Android, or not.

First to start of with one thing. Nokia sells as many phones in a few days as Apple has sold iPhones in total. So there is a bit of a market power there. Of course, Apple might be able to scale down, and Android might be nice, but there is power behind the Symbian Foundation, real power.

Another question is who is now building mobile phones. Nokia, Sony Ericsson, Samsung, Lg, Ericsson, Motorola … all members of Symbian and many of them missing from Google’s Alliance. One also has to say that these companies have real relations to carriers and real experience to get phones through testing with the FCC and others.

Also, Google lists China Mobile as part of the Open Handset Alliance, but they seem to have problems getting chinese working on Android, and Chinese does work on Symbian obviously, and with Open Sourcing the platform, there are no longer any real licensing fees and China Mobile might have an easier access route with Symbian to get their own Smartphones.

So yes, Nokia needs to build up their developer relations work to get some serious buzz around new apps for Symbian, but this is something that can be done because it is a really good base. I still want an iPhone but I will keep my N95 and I will likely get a Nokia phone again in the future. It’s just that I want back to T-Mobile anyway (reception at Base sucks some times) and the iPhone is nice indeed. It has the buzz factor at the moment. Android is too far away. And possibly Nokia will have some really compelling items out at the end of the year. And hey, just imagine them adding Plazes to a few of their phones. Give it a month and there will be more Plazes installations on phones than iPhones out there. So long Loopt. Nice to have met you.

Kyte.tv will rule them all

Scoble posts about Kyte.tv on Techcrunch and how Kyte.tv will kill Qik and others in the live video streaming arena. I have been testing the new Kyte.tv S60 app on my Nokia N95 for some time, and it is very powerful.  I am not yet sure if I want all those features within on applications but it does lend itself to not only quickly sending a video onto kyte.tv but rather as a full channel management application, something Robert needs for his work. I am watching Kyte closely, as one of the video start-ups to watch.
Their winning items are the good channel systems with a feedback loop (they had video responses way before seesmic was here if I remember correctly) and their mobile focus, because that is where this video stuff is going. Yes, it is taking longer than anticipated, but you will mostly post video from your phone, simply because there are now already more phone cameras than digital cameras out there and there are way less video cameras than digital cameras and all mobile phone cameras are moving to be able to record video.
The only thing we need are mobile phone internet flatrates and I hope that the carriers are seeing in the iPhone that a flatrate helps. I don’t believe the increased usage comes form the iPhone only, but for a large part from not having to think about being online or not. When you have to think in terms of MB used or something, you do start to think and you use stuff less.
Anyway, I do believe Kyte.tv will rule them all and will be one of the big video players to watch in the next 10 years. They have the backing, they have the right focus, and they are developing the right tools. They are just a service that provides a service. They are not focussing on becoming a destination, because the destination is always the player, and the TV of the future is distributed and re-aggregated. There will not be one controlling system.

Location Based Services on the iPhone

Location based services, or LPS, is something that all people rave about with the iPhone. A good article comes from Mashable under the title “And, The Really Big Think About The New iPhone Is“. In it they say that I will finally bring to us the wonders of location based services, citing Loopt as one example. There is one comment though that puts it into perspective.

I conducted a large user research project for Vodafone in the UK and Italy [...] The near universal reaction was negative. This was primarily due to privacy concerns [...]

This is not to be argued away really. It is one of the reasons I have a problem with stuff like Plazes. I just don’t want people to necessarily know where I am now. “In London at a Meeting” will tell everyone “Go rob Oliver.” because you know what, my address is easy enough to come by. Even showing it to your friends gives it the risk to getting out. e.g. Polar Rose, which I really like and see lots of potential in, has a Firefox extension that allows you to tag people in images. The problem was that you could do that in Flickr, in pictures ment for you, and Polar Rose would then grab the exact image, which is not under privacy control as only the HTML/PHP files are, not the JPEGs themselves. This is just one example of where it could go wrong. They either already fixed it or are on their way to fix it by seeing if they can see the page that the image was found on for example.

This is just one example though why the privcay concerns are valid. Above that, you will never have one system where everybody is in. I will not find all my friends via it, and with my real life friends probably very few. For the geeks among them a twitter message is enough to get a meeting ;)

So there it goes on the record. I don’t believe in automated LBS that publish my whereabouts. I do believe 100% in e.g. doing a search and factoring in locality, or similar things. I am doing something for the local/services market anyway.

Why we love the iPhone

That is really the question. I presume T-Mobile in Germany will launch their prices soon. I would presume the 8GB version going for 49, 99, 149, 199 EURs and the 16GB for 149, 199, 249, 299 EURs dependent on contract, which is actually already the case for the 8GB version. And don’t come with me with the idea that his Steveness said that they will all go for $199, $299 max, because the 8GB would be cheaper, and the 16GB too, just being more expensive with other contract. I am actually wondering if Apple did not let T-Mobile in Germany try out the rebate system to see what would happen, and at 99 EURs the 8GB version probably sold very well. (Update: might be wrong. see here for UK prices which start with free. My 2nd Assumption, subtract 100 EURs from all my above prices.)
Anyway, back to the subject why we love the iPhone. I love Michael’s post “I am a Member of the Cult of iPhone” where he said some very valid things. I actually presume the Apple brand managers want to kiss his feet. First quote:

Apple is about elegance, design, and potential, and we love them for it.

Especially the potential is an important term here. But on to and another one:

I love the iPhone for the same reason I love technology in general, and loved Disneyland as a child – it drives my imagination and makes me wonder what kind of magic to expect next. Also, it just works.

This instantly made Maslow’s Hierarchy of Needs pop into my head, a theory about how people are motivated. It splits down our needs in different levels, and I’ll try to look at them from the perspective of a phone. Remember that the first level has to be fulfilled for the second to have any effect.

  1. Physical Needs: (e.g. working conditions, housing, wage, …) The phone has to work. There choosing a good carrier helped because you have superior voice quality here at T-Mobile for example.
  2. Safety: (security in job, health insurance, …) We want it to work in a year still and don’t want to think that we made the wrong choice. Apple made sure they are seen as in the forefront of technology. And remember this is all touchy feely, because it might lack a video camera mode but most people don’t use that yet.
  3. Social: (sports, parties, open communications, …) They made the device into something to talk about. It’s so flashy that you want to carry it around and show it to your friends.
  4. Esteem: (Regular positive feedback, prestigious job titles, …) I feel good about myself, because there is nothing better out there, and it just freaking works, and fast at that.
  5. Self-actualisation: (challenging, encouraging, can structure own work) This is actually what is coming with the next version, iPhone 2.0. It allows you to tailor your phone.

Now the thing is that Nokia understood that self-actualisation bit from the getgo, and physical needs and security where covered at all time. The problem is that the world changed and now security includes “can I watch videos on it” or “can I surf the web with it” and the iPhone just feels more like it can do that. On top of that Apple is the clear Master at the Social and Esteem part of it all. Nokia is now crumbling because they are missing the middle. I am still holding on to my shares tightly because they move huge volumes and will continue to do so, but for the digerati, a fully well shaped motivational pyramid is important and I want mine to be nicely shaped too.
update 2: See here for some verey good comments. The features as such are not revolutionary. Yes, the Nokia N95 that I have in my pocket can do more than the iPhone can. The problem is that many aren’t there as a need but as something to brag about and that is not something that you can do with the N95.

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