Category Archives: Advertising

The Power of Google Fiber

Great post online at RWW called “The Genius of Google Fiber” and I agree on many fronts but wanted to elaborate on the advertising angel.

It is clear by now that with everyone who uses the internet, with every minute you use it more, Google wins, and they have the data to prove it. When a big telco asks if you want to have Gbit Internet for $2000 a month, most will say no, but for $50… sure. That is not something that the big telcos want though.

But let’s do a calculation. You are online 24 hours a week, 100 hours a month on average. 21% of that time is spent searching, of which most if not all is Google anyway. This means that you are searching for 20 hours a month. In 2011, Google had a billion unique users a month, so let’s presume they have 2 billion now. They also have 5.6 billion adimpressions per day on search, on average i’d guess 2 ad impressions per search, so 90 billion searches a month. Each user does 45 searches per month. On average 65% of the clicks are paid and I presume that there are three clicks per search on average. Means 135 clicks per month with 90 of those being paid, at $0.35 on average. That’s something around $30 per month. That’s actually close to the $43 per user cited on Motley Fool.

With Google Fiber they have people watch movies online, be faster, be able to do more in the same time, and so on. Can you get that time from an average of 100 hours per month, to 150 hours per month, which is just 5 hours and includes TV. That would mean an extra $20 that Google will make. Remember this is an average, you just get a lot of people from a few minutes a day. And it is a lot more complicated than that.

But, what becomes visible is that Google will possibly make something like $20 per user in Ads without getting anything for the pipe.

This makes it very very interesting for Google and is a revenue stream that the telcos cannot match. And it does not factor in the lockin value, and other things.

The telcos better beware.

(P.S.: and this is just a thought experiment and probably wrong in different points but also probably not too far off ;) )

The Coming TV Digitalization

I have been in advertising for some time now, having built several adserver, run Miva, Overture, and Adsense side by side, managed Adwords campaigns, DFP installations, and Flycast, Tribal Fusion, Tradedoubler and other systems for my own sites. I have maintained for years that the CPM is dead and continue to so. It’s pretty simple, what gets measured, gets done. If you can measure it you will. And with digital you can measure everything and for the advertiser the value is never with the Display of an ad. Even in TV Branding campaigns, the value is calculated by running around and asking people in brand awareness polls and the like.

Don’t get me wrong, CPM bookings will continue, it’s just that they are booked based on knowledge of what happens afterwards. You can take the entire realtime bidding revolution as an example that CPM is here to stay, but it really just means that the sell side takes CPM bids because it is easier and the demand side has to find ways to confirm those CPMs as having the right value behind them. The first players are appearing that are fully conversion driven on the DSP side and do not require CPM bids. These are the new arbitrage players.

But I want to talk about TV because that is where the next revolution is coming from. You already have Samsung building up a platform called AdHub, as well as Google. With AdHub it all starts with Tablets and Mobile phones, already called The Second Screen as many people are looking at these devices while watching TV. But later this year a new SDK is supposed to come out to run Ads on TVs that have an IP Channel coming in. Of course there will be legal battles in terms of matching Ads to running TV shows, a method that the TV companies will complain about for sure. But more and more is watched digitally, and this will be the first step.

This will bring the performance focus to TV. It actually already exists with lots TV companies doing media for equity deals with startups. They pay a low fixed fee, a certain amount per user the acquire and a part in equity. Smart move by the TV companies because TV still does deliver. The push capabilities are just immense.

Google is also going strong into the field adding new partners to the TV network that includes DIRECTV and others.

And just imagine, when people start to log in to their Gmail on their TV and you can have real cookie matching over several devices. Together with the cookie matching in the RTB market, it means you will be able to run Retargeting campaigns on TV and register sales on a tablet. Technology is already out there to find products realtime in videos and what if you can change those in the video then. What about you seeing the shoe you looked at yesterday in the next Friends rerun? What about them talking about the bank you visited yesterday, or simply tuning the ads to your locality and demographic.

True intregrated advertising and the possibility to have it all in one real time bidding interface. Imagine having one pipe, where you can run a TV commercial and bid on that in conjunction with showing the same ad on the table that the user currently has open in front of the TV.

Yes, there will be privacy issues, and yes, there are still hurdles to take, but why do you think Google is going full force into mobile, tablets and TV? It is all coming. It is not a question of if it is coming, just when.

The RTB market is here to stay and expanding rapidly, even Facebook is going there to revive it’s own adplatform and open it up to outside data. Oh and they are also a big video player and with OpenRTB, the main standard being RTB, it is possibly to bid on multiple spots at the same time, e.g. only take the pre-roll if you also get the display ad on top and the medium rectangle on the side. This will be interesting.

Gartner recently put out a report that said that the CMO will spend more on IT than the CIO in the future, just because advertising is becoming a big data and speed game on all fronts. Intermediaries will die, but very big companies will be born at the same time but they will take real investment to be born.

Interesting market and interesting times. Looking forward to the next 10 years.

This is the future of Radio

I am telling it to everyone who listenes, podcasting is the future of radio. Sounds a bit far out for some, but now NPR proved my point. Mix your own is a system (via RWW) where you can mix together your own podcast right on npr.org, then subscribing to it via iTunes or whatever. Sure, people could do that themselves by subscribing to several small podcasts but what NPR does is so much better.
But one step back. Why is podcasting the future of radio? Radio sucks. I get in the car and the news is already over, I missed my favorite 1 minute comedy, and just this one day only sucky songs are on. It would be much better if I got into my car and it just played what I wanted to hear, freshly synced. All this is actually not a real problem if you think a few more years out. There is no reason that every radio will not be equiped with a 3G connection to sync in at fixed times. Sure you can do that with your iPhone/iPod, but that’s not the point and just not easy enough for the general population. Once everything can sync there is no problem anymore to not have the right podcast on the device at any time.
Of course there is still stuff like last.fm, but I am talking about the future of Radio not the future of consuming music, and I am actually more specifically meaning the future of Radio stations. I am very happy to have the right guy give me new and old music to listen to. I am very happy to get the right show from the radio on my device. Radio Stations should filter stuff for me, just like newspapers, but I want it right when and where I want it, not when they are sending it out. And this is exactly what NPR does with their system. I go on there and tell them what I am interested in and I get just that, at the time I want.
We already know that the focus is going to the consumer, and the focus is going to internet connected media. Paper newspapers will die a death by thousand stabs, if they don’t open up to things like the the Kindle where I can get my stuff from their trusted source. Same goes for radio. Open up, remix, mash up, integrate. The NPR system also allows for integrating ads and I wouldn’t mind.
Rock on NPR. Thank you for an innovation that hopefullly many will follow.

Sorry for not blogging

It’s been over 2 months since my last post and this is inexcussable. But if you check the right side of this blog you will see some posts from stuff.thylmann.net and twitter.com/olivert and delicious.com/othylmann which are no deep thoughts, but might give you an overview of what I am reading and thinking about.
For the most part this thinking revolves around Adcloud, a second project we just started at Ormigo which is currently generating a lot of buzz and is leading to some very interesting discussions. In very short terms, we are extracting the performance advertising ad server system from Ormigo and making it into it’s own product, creating, through a few more features, an open performance advertising exchange.
Sounds a bit abstract for now, but I will try to get into it a bit more deeply as things go on. We are truely leveraging our experience with agile development to get new releases out quickly and are working very closely with our customers to get the right stuff in there first.
But these are busy times so please excuse me for a bit more lighter blogging at this time.

On Digital Disruption

I believe in digital disruption and I do believe there is a lot that will change, but who am I telling that to my readers. I rarely blog about a blog but now Simon Waldman started a new one entitled: “Digital Disruption” and it’s a great read, especially because it is from inside the fense. Simon is Director of Digital Strategy and Development at the Guardian Media Group.
Just read The Outsider Solution, or post on the NYT. Having met Simon some time ago I can only suggest reading the blog. He does get it as they say, and not only from a “let’s go all digital” point of view but from a real understanding of the newspaper business, with lots of discussions with all involved.

Online Advertising gets a new name: Google

We all know Google is big, but today a few things popped up that should be shaking the media industry in its very foundation. Sadly, I doubt that will happen, partly because the media industry is profit focussed and partly because it does not really know what its core competence is.
Jason Calacanis recently sent out an email in relation to Google starting Knol entitled “Is Google a content company?” This included one nice list:

Let’s run a test: what is the role of a content publisher?
1. Secure talent
2. Distribute their work
3. Monetize that work
4. Pay the content creator for their work
5. Build a library of that work for future monetization

If we can roughly agree that this is correct, then Google is a content company, at least with Knol, but possibly even because of the simple fact that many blogs are using AdSense. And if you look at some bigger publisher you are somebody wondering if Google didn’t secure their talent in an AdSense deal, is distributing their work via Google, monetizing it via AdSense, paying them a share and indexing the work for future monetization.
So all in all, Google is becoming a publisher.
Obviously, next up is advertising, the monetization part. Google came to the monetization of search via text links by accident and largely copied Overture. And now with Knol, they are trying to monetize more of the second clicks, which is actually similar in AdSense. If people don’t click on an AdSense link right away, then let them do it in the second click. Of course it was all performance driven but that let out the branding part of the business.
Then Google bought Doubleclick and boy is the strategy amazing. Their Adsense covers the smaller 100k visitors sites and Doubleclick covers the rest. Just check this Attributor post. It’s scary.
Today Google announced a few new additions to their content network … like Frequency Capping, which Plentyoffish is all happy about, understandably so, and argues that it will make Google dominate display ads. I personally think the last two points are the scary ones:

  • Improved Ads Quality: Brings performance improvements within the Google content network.
  • View-Through Conversions: Enables advertisers to gain insights on how many users visited their sites after seeing an ad. This helps advertisers determine the best places to advertise so users will see more relevant ads.

As a short background, what Google now does is serve a Doubleclick Cookie with each AdSense ad request, effectively creating one big cookie/profiling network over all Doubleclick and AdSense instances. But what are Doubleclick instances? Those are actually way more than the publisher installations DFP (Dart for Publishers) but also DFA (Dart for Advertisers). So an Agency like Pilot might run a DFA instance and use it to track AdImpressions of bookings they had, clicks as well as conversions. And this is where the scary part is. Those agencies will be able to (with a few twists) book directly into any AdSense placement that has image ads enabled. And they have a cookie about the user that clicks through having booked an Ad on a big publisher. Run a Frequency Capping campaign on a few of the biggest publishers out there where the audience is that you believe to want to attract, cookieing the user, then targeting them on AdSense. This model might still be a few days out but this is where this is going. At least, I have not heard yet that there will be no cookie sharing from DFA and DFP instances.
And on the other side, there are a lot of players out there that generate leads through Google’s clicks. This is a huge market, I know, and you know what… Google is going there too. Check out Google Merchant Search Beta, where Google is generating leads (possibly even sales, because they don’t say how the billing works) for credit institutes. Damn god.
Google is simply using their vast data pool to take a look at what to launch next. By now they are becoming a publisher, pushing further into advertising in both directions (clicks to leads and clicks to branding) and using their vast data pool to become more of the web. Bummer.
I see that many people out there do not want Google to become online Advertising but I am not sure if their “don’t want to” is linked to some strategy that is filtered through to the profit centers having no option but to use Google.

Yahoo has given up to Google

As sad as it is, Yahoo! has given up and Google is now running ads within Yahoo!. Check Michael’s post here entitled Massive Destruction of Shareholder Value for some good thoughts and links. The thing is that this is actually bad for almost everyone. For example, Google is monetizing better than others because they have more inventory, and more advertisers and more inventory advertisers invent. advert. i.a. …. As Steve Balmer said, the Flywheel is just bigger. So the advertisers are paying more to buy ads within Google. So now for a search result within Yahoo! for the term “Insurance” you can either buy it cheap on Yahoo! or expensive on Google and in the end, it will be the same click, with Yahoo! probably opting to choosing the expensive one.
Of course, Yahoo! will make more money in the short term, but in the long term that money will move to Google, and their Flywheel will get a size that is just too big to replace. We are almost there, but I still believe there are options to build something truely open that leverages the power of the internet. With the deal being non-exclusive, and Yahoo! being able to mix and match as they choose, the deal is a bit more open but the internet can go bigger than that. There is a nice thing that Eric Schmidt said:
If there were an issue, it’s perfectly possible that you can do commercial deals that look like outsourcing deals which are not exclusive and where industry structures allow everybody to win. If you look in the automobile industry and lots and lots of industries like that, you have suppliers who supply other people. So if there were a deal, it would be based on those sorts of principles.
The thing is that the example just does not hold under analysis. I know somebody working in the part-supplier industry, and yes, by now some car manufacturers are actually buying from different providers just so there will still be 3 different ones at least. That alone would be like Yahoo! buying from Google and X and Y to make sure competition remains high. They don’t, but help create a monopoly, something that automobile industry would make sure to not have happen. But there is another difference. This is more like Mercedes outsourcing the sales of their cars to a 3rd party. Above that, these cars cannot be stored, but fall of a cliff and die if not sold when created, and with each car your sell (not produce) you gain a bit of knowledge how to sell better. Your short term goal is to let the best seller sell your cars, but your long term goal would be to become the best seller of your cars. Otherwise, sooner or later in that model you become the parts provider where the seller knows your exact cost structure and will make sure you produce content the cheapest possible. Because if you can’t sell your cars yourselves, you depend on Google to do it for you … or ads in this respect.
Of course we can presume that giving it all to Google will result in highest prices and best system for all, but that’s just not have this economic model of ours works. Believe me, I do believe in Google’s performance marketing model and actually believe even CPM ads should be performance based, but that’s another subject. The problem is this moves us more into a monopoly and somebody needs to start thinking strategy please, and long term, because short term strategy will default to Google at this point, or to someobdy else that will ultimately be there to market your site for you.
Google actually has something to say about all of this. Of course this is a not a merger, which is a good thing, but if it results in Google becoming the sole provider of search advertising, then emm… who cares. Google says this does not remove a player from the field, but this is untrue if the investors and management in Yahoo! are thinking short term, because then they do not have an incentive to keep improving and innovating in search advertising (and content advertising which is really what Google is moving to next, all performance based). Yes, Yahoo! can do similar arrangements with others, but who would those others be? If Yahoo! is not doing all of this to make more money, then I am lost, and there is nobody else that would allow Yahoo! to make more money, because there is nobody yet who has applied performance based advertising to an entire property, even though Yahoo! is close to that. But as said, there are no others. And yes, this does not let Google raise prices for advertisers, … but as detailed above, again, who cares.
So this is a lot more dangerous then some make it out to be. We need a real strategy, we need some bold steps, we need a Linux of Advertising actually.

Ad Networks 1999 and Today

Two blog posts got me back on a certain subject I thought I’d write about again. First of all, Mark Cuban posted “I couldn’t resist … Youtube vs. Broadcast.com 10 years ago” in which he compares YouTube and Broadcast.com. Yes it is not a 100% comparison, but interesting none the less. Then I found “Ad Networks: Inventory vs. the brand” by Mathew Ingram (via Simon). From that post just see this part from the end:

Maybe it’s just the spillover from the sub-prime mortgage meltdown, but in some cases packaging remnant inventory and selling it through an ad network reminds me of the Wall Street practice of bundling underperforming or questionable mortgages together, and “securitizing” them in order to unload them onto outside investors. That kind of strategy works really well — right up until it doesn’t.

Back in the first bubble I was running a statistics service for webmasters and we were using Flycast, which very soon folded because that network kind of did not work. Next up for us was Tribalfusion, and they survived. One of the features I really liked about them was that I could put ads into their system on my site myself for free. Very cool indeed. Seems a bit like Google’s AdManager today. Then there was Doubleclick for the big sites, which was not just a service to use and pay for as a publisher or agency, but a real network selling your inventory, until they stopped doing it when the marketing money ran out. So we had networks, and we had targeting, and we had lots of reach and bundling over different bigger sites.
I do believe that we are running down a similar road and we’ll see if lots of those networks out there will survive today. There is a lot more reach out there of course but one of the biggest differences we have is that the cost side has really really changed. You can have more server power and reach for stuff like behavioral targeting and costs for ad servers has gone way down, as has bandwidth. This allows both better targeting and and created networks that can run on the unsold inventory, because even with several cents CPM you can still run profitably. Also there are more real marketing dollars out there obviously.
Sadly the latter gave rise to ads that are not something you want on your site. The thing is that often times, cheesy ads that have higher click throughs to worse conversion but yield higher ecpms in the end. That is why you have these weird flashing banners, or texts that are totally unreasonable like “You are the 1.000.000th Visitor and you Won!”
As always these are interesting times, and I 100% believe in networks with a clear focus, as I wouldn’t run one otherwise. But we are focusing on filling inventory with marketing budgets from small local players in a performance marketing manner, making you other money. Others allow for exploiting your inventory through behavioral targeting techniques, making you more money. Still others are bundling smaller sites, who are allowing them to make money at all. All have to watch out what they stand for and that they are really providing value over and beyond the other solutions out there. And all have to make sure they can compete with Google, on which ever level that is.

Google’s Backdoor to Global Ad Domination

Google has released the Google Ad Manager. It’s interesting to see that they are announcing it just after their Doubleclick Acquisition closed, because in a sense, they are competing with Doubleclick for Publishers (dfp). Of course, Google’s offering is free and based on the feature list, it is very powerful for a first release. I am currently running OpenX here and just submitted a request for access, which I double I will get for blog.thylmann.net as I wasn’t able to tell them more about me. The New York Times has a nice article about what the Ad Manager is about for those not fully aware to what the ad serving market looks like.

I’d like to add one very important thing though. This is really a way to get to see more pages users view. Each page the Ad Manager is on, independent of whether Google is serving AdSense ads or not, will ping Google about the user information based on Cookies. That is a very important thing because you need to know as much as possible about surfing behaviour of people, and at the moment Yahoo!, and sepecially Microhoo, see people more often. It is not only about how  many people you see, but how often you see them. Do I see 3% of their surfing behaviour or 20%. HUGE difference for targeting systems.

The interesting thing is that the system will automatically try to make you most money. So if you do not book an ad with a fixed amount of Ad Impressions to be served, Google will optimize everything. I currently don’t know, and rather don’t believe, if this will include CPL/CPO ads, in which case the system would be amazing for publishers, also bigger ones, which are missing a solution like that.

This will become one of the biggest if not the biggest ad server in a short time frame. It will be interesting to see what OpenX does with their hosted version once it is out.

Google’s ultimate ads dashboard

This is what an article on MediaPost (my source) talks about. In the article Google’s President of Advertising and Commerce for North America, Tim Armstrong talks about Google’s future Ads Dashboard at the American Association of Advertising Agencies Media Conference. And that’s a cool crowd to talk about what the biggest threat to Agencies will be doing, especially when they really want the agencies on their side … at least until they don’t need them anymore.
What they want to bring out is a kind of dashboard that helps Agencies to plan, buy and manage all their advertising, be it search, display, radio, tv or anything other that comes. The integration helps show agencies how different parts of the mix influence each other. That is actually what GroupM from WPP is working on. Of course Google is saying that they want to help agencies, and GroupM is obviously mostly helping it’s connected agencies. I need to write a bit about GroupM in the future, seems to be an amazing place!
While I do believe that Google has nothing against the agencies because they will not be able to hire enough sales guys to do it alone, they will not be needed in the end. You might need a Creative Agency, but that will be the only ones still making a margin and not being replacable. Now already, the big clients will milk an agency for it’s last cent, knowing exactly what they pay for advertising, and being a hard bargainer. When all the agencies out there use one Dashboard to manage the ads, management, buying, and so on becomes a no brainer. They can only distinguish themselves via being more creative and being more knowledgeable to build a great integrated campaign. Trafficking is an art form (it is what GroupM does) and the thing is that the big publishers will not let a Google rid them of their direct access to the agencies and customers.
But if you will not be able to use Google’s tool to directly bid on big publishers (you might be able to use it to track them due to their Doubleclick ownership, think Doubleclick for Agencies which they already use anyway, now it will be free) where do you book? Google needs somewhere for automatic booking, especially for image ads.
That is really a threat for all the networks forming at the moment. I am talking about an AdJug, AdScale, AdBrite and so on. Either they need to develop an API to hook themselves up to the Google Dashboard, or they will have a real problem. Because Google does need all the same small to mid publishers to fill their booking engine. And with all the Agencies connected, they will be able to pay better. One thing that Google AdSense is missing now is an option to say “only accept ads with CPM over X”, which things like AdScale do. Of course, nobody has yet been able to explain to me how they do it with CPC Ads, but ok, I think it is something Google could do if they do want to reach beyond being the back fill.
Of course continuing down that line of thinking, the next extension then might mean that the big publishers will need to open up for Google’s Dashboard. And then suddenly it is all automated and then you don’t need Agencies anymore. Creative Agencies yes, but that might be it.
Yes, Google does need the agencies, but they will make sure that their tools are so easy that the agencies are easily replaced and ad management is not a margin business … not for anyone but Google that is.
Or it just stays a wining-and-dining business for a long time to come. ;)

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